Andy Cater

  • Total activity 22
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Activity overview

Latest activity by Andy Cater
  • Andy Cater created an article,

    What types of cheese do we sell?

    We offer a wide and diverse selection of cheeses sourced from all regions across the United Kingdom. Whether you are looking for traditional favourites or more unique varieties, our range is design...

  • Andy Cater created an article,

    How should I store cheese?

    Keep fridge temperature below 5 °C. Cheese is best stored in a fridge, ideally in a cheese drawer. We advise keeping it in a separate drawer from other items. Such as, sealed to ensure any bacteria...

  • Andy Cater created an article,

    Can I freeze the cheese?

    You can freeze the majority of our cheeses too. They can be frozen for up to 6 months and keep their structure & flavour. We recommend defrosting in a fridge overnight so the cheese holds its moist...

  • Andy Cater created an article,

    How long will our cheeses last?

    The majority of our cheddar cheese come with 3 - 9 months best before date on them. Other cheeses vary so please see the features section of each product.Once you break the seal on your cheeses we ...

  • Andy Cater created an article,

    Elastic Search

    Elasticsearch is a distributed search and analytics engine built on Apache Lucene that is used for full-text search, operational intelligence, security analytics, and business analytics. It stores,...

  • Andy Cater created an article,

    How do I customise my Help Centre?

    You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...

  • Andy Cater created an article,

    How do I publish my content in other languages?

    If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...

  • Andy Cater created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...

  • Andy Cater created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Andy Cater created a post,

    What is the community?

    The Help Centre community consists of posts and comments organised by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...